Требуемый опыт работы: 3–6 лет
Полная занятость, полный день
The function provides first line support on the enterprise software systems used in the Kemin offices in Russia and is based in Lipetsk.
Responsibilities:
Полная занятость, полный день
The function provides first line support on the enterprise software systems used in the Kemin offices in Russia and is based in Lipetsk.
Responsibilities:
- Provide 1st line support on all aspects of IT for the Kemin operations in Russia;
- Work closely with the regional IT team and provide IT support to Kemin operations in Europe, Middle East & Africa;
- Record & follow up issues in Kemin's IT helpdesk system;
- Keep asset inventory up to date;
- Be self-organizing and able to prioritize tasks;
- Train new employees on our system;
- Purchase and install PCs & printers and keep them updated, following guidelines of more skilled engineer;
- Communicate and negotiate with vendors, providers and subcontractors;
- Implement projects to improve the IT infrastructure,following detailed instructions in English;
- Give support and come to improvements or issue resolution on ERP, Sharepoint, Flow, O365 and PowerBI applications;
- Creations of solutions with Flows, Dashboard with PowerBI.
- Bachelor in IT;
- Minimum 3 years of experience in an IT support role, software oriented;
- Experience with ERP;
- Excellent troubleshootings skills;
- Good knowledge of PC's, Windows OS, Office 365, AD, Networking;
- Knowledge of Sharepoint , PowerBI is nice to have;
- Good communication skills in English, capable to follow complex instructions in English;
- Good customer service skills.