Azure DevOps support SoftSages Technology Atlanta, GA

Kate

Administrator
Команда форума
Hello,

I Hope you are doing wonderful. This is Somya and I work for Soft Sages Technology. Please find the job description below for position of "Azure DevOps support" with one of our top clients and share your updated resume if interested.

Azure DevOps support

Location: Atlanta, GA

Duration: 3 year
Experience: 7
Work Authorization: USC, GC

We're looking for an energetic self-starter Sr App Support resource in production support with attention to detail, planning skills and constant focus to meet our application availability and mean time to restore goals. This Senior production support resource will work on mission critical, highly available Retail, Digital and BSS applications which will require excellent troubleshooting skills for complex issues, onboarding new applications, identifying monitoring, dashboarding requirements, understand application performance bottlenecks, supporting and driving incidents as needed and implementing best practices. Ideal candidate will have familiarity with the technology, excellent application troubleshooting skills, excellent planning, collaborating and communication skills. Job Responsibility

Production support and second level trouble shooting of incidents for mission critical high-performance applications

second level outage response for mission critical high-performance applications

Application performance monitoring, troubleshooting and corrective actions for mission critical high-performance applications

24x7 support during incidents and outages

onboarding new applications/services for monitoring/support needs, identifying monitoring and dashboarding requirements Position

Responsible for all aspects of technical projects/problems including but not all around production defects, enhancements, audit findings, reporting, requests, analysis and vendor management

Projects/Problems are typically high value short term strategic projects that involve defects or enhancing technology, are highly complex and require tight coordination and integration with multiple internal Cricket partners as well as multiple external organizations and suppliers

Responsible for providing overall direction and technical or analytical guidance of the project/problem to teams that span multiple internal and external organizations

Takes action to direct problem analysis to resolution

Works as a team member within Problem Management to (1) run individual small projects (2) complete those projects within an allotted/collaborative timeline and (3) understand/document initial description of the problem, impact(financial, fraud, customer experience etc), root cause analysis (RCA), resolution and validation

Identifies key internal/external partners and stakeholders necessary for project/problem completion and work with those partners to understand and document overall strategy for execution of the projects/problems

Advanced skills/experience in Excel, Power Point, Visio, and other various analytic applications. Experience with SQL, mS, and programming background are a plus 1) Implement and enhance Automation framework for delivery of web applications using Java, J2EE, Jenkins, Maven, Unix. 2) Provide infrastructure support to Developers and QA including Linux and Cloud admin

Qualifications Primary / Mandatory skills:

Overall Experience: -7+ experience performing Production Support for Mission Critical, high-performance applications

4+ years of experience using micro services on Kubernetes and Cloud environments

Experience with analyzing logs in ELK using Lucene query language

Experience in Java, Python, Shell Scripts, Microservices and Restful API Architecture

Experience in managing application and setting up monitoring and alerting in Azure

Experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL

Excellent written and verbal English communication skills to work in a Global team

Secondary / Desired skills:

Agile, Lean Agile and/or Scaled Agile methodologies:

Knowledge of Java, ReactJS, Spring & Spring Boot framework

Familiarity with version control systems (Git, Bitbucket) and modern version control for use in continuous deployments

Experience with visualization tools like Kibana and Grafana (EFK stack experience preferred)
 
Сверху