16075 BizOps Call Notes MasterCard
Duration? Is there an opportunity for conversion or extension?
12 Months. Yes there is an opportunity for conversion or extension
What is the name of your group and what is your team's main responsibility?
Commercial BizOps. Primary responsibility is to keep the platform in healthy and operationally ready state for stake holders
What are your top 3 required technical skills?
Monitoring Tools Dynatrace, Splunk, Blazemeter.
DevOps Tools Jenkins, Chef, Groovy, Shell Scripting
Cloud Technologies preferably Pivotal Cloud Foundry
Java Background
What level of competency is required? (Foundational, Intermediate, or Advanced)
Advanced.
What are a couple of desired/nice to have skills?
Experience with scrum
Experience with ITSM tools/methodologies
Release process
What soft skills would you like to see in a candidate?
Problem-Solving Skills
Good Communication
Work Ethic
Flexibility/Adaptability
Interpersonal Skills.
Is there anything that would automatically disqualify a candidate?
Soft skills not presented well
Personal Skills
Good communications skills
Great passion for learning new set of tools
Proven record to able to work under pressure
Technical Skills
Linux Skills (Shell Scripting)
Database Skills (any database would suffice)
Monitoring Tools (any tools would do, as long as they are conceptually correct)
ITSM practices (any tools would do, as long as they are conceptually correct)
Good understanding of the platform architecture (One who knows the presentation layer, business logic layer and the persistent layer)
What will be your interview process? (Phone, skype, on site)
First round Phone
Second round Skype video (for non-local candidates)
Overview:
We are a St louis based business operations team supporting high value, traditional and cloud native applications. We are looking for a brilliant and passionate BizOps engineer to join our team.
Role:
The role of Engineer, Business Operations (Commercial) is to be the production readiness steward for the platform, by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercard's technology platforms. Specifically, this role will be responsible for the Customer Readiness of Commercial applications.
Support the Release process of Commercial with a hyper focus on operational readiness of our releases by understanding the business implications of SmartData, specific to operations and ensuring we have minimal to zero customer impacts due to missed operational requirements.
Streamlining and standardizing traditional application specific support activities for deployment of our releases.
Centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders
Align Product and Customer Focused priorities with Operational needs
Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement
Responsibilities:
Takes focus on the software release cycles for Commercial and puts emphasis towards Quality deliverables.
Responsible for coordinating with Development, Architecture, Quality Engineering, Product, and other BizOps teams to ensure our releases have met our gating requirements prior to being promoted into higher customer facing environments.
Develops plans to improve quality for each release that impacts the platform.
Ensures Release deployment procedures and gating requirements are developed with best practices and standards and are well documented.
Exhibit solid foundation of programming practices
Coaches junior level employees on Business Operations best practices.
Navigate and adapt quickly to a dynamic and collaborative work environment
Must be self-driven and willing to accept challenges assigned to them, but also constantly strives to identify improvement efficiencies (tools, process, etc.)
Required Skills :
Basic Qualification :
Additional Skills :
Candidate must be your W2 Employee :No
Interview Process :
Additional Keywords :
Degree Requirements :
Certification Requirement :
Minimum Experience (In Years) :0
Travel Requirements :
- Automation initiatives
- Monitoring and automation
- Strong Devops skills
- Monitoring with Splunk/Dynatrace (experience with both is a plus)
- 50% monitoring and 50% automation
- Must be able interact with internal and external teams
- Good comm skills
- DevOps tools- Jenkins/ Chef/Groovy
- Cloud- PCF
- Java background is a plus (operational/ basic level)
- Production Support experience is a plus
- Remote to start
Duration? Is there an opportunity for conversion or extension?
12 Months. Yes there is an opportunity for conversion or extension
What is the name of your group and what is your team's main responsibility?
Commercial BizOps. Primary responsibility is to keep the platform in healthy and operationally ready state for stake holders
What are your top 3 required technical skills?
Monitoring Tools Dynatrace, Splunk, Blazemeter.
DevOps Tools Jenkins, Chef, Groovy, Shell Scripting
Cloud Technologies preferably Pivotal Cloud Foundry
Java Background
What level of competency is required? (Foundational, Intermediate, or Advanced)
Advanced.
What are a couple of desired/nice to have skills?
Experience with scrum
Experience with ITSM tools/methodologies
Release process
What soft skills would you like to see in a candidate?
Problem-Solving Skills
Good Communication
Work Ethic
Flexibility/Adaptability
Interpersonal Skills.
Is there anything that would automatically disqualify a candidate?
Soft skills not presented well
Personal Skills
Good communications skills
Great passion for learning new set of tools
Proven record to able to work under pressure
Technical Skills
Linux Skills (Shell Scripting)
Database Skills (any database would suffice)
Monitoring Tools (any tools would do, as long as they are conceptually correct)
ITSM practices (any tools would do, as long as they are conceptually correct)
Good understanding of the platform architecture (One who knows the presentation layer, business logic layer and the persistent layer)
What will be your interview process? (Phone, skype, on site)
First round Phone
Second round Skype video (for non-local candidates)
Overview:
We are a St louis based business operations team supporting high value, traditional and cloud native applications. We are looking for a brilliant and passionate BizOps engineer to join our team.
Role:
The role of Engineer, Business Operations (Commercial) is to be the production readiness steward for the platform, by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercard's technology platforms. Specifically, this role will be responsible for the Customer Readiness of Commercial applications.
Support the Release process of Commercial with a hyper focus on operational readiness of our releases by understanding the business implications of SmartData, specific to operations and ensuring we have minimal to zero customer impacts due to missed operational requirements.
Streamlining and standardizing traditional application specific support activities for deployment of our releases.
Centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders
Align Product and Customer Focused priorities with Operational needs
Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement
Responsibilities:
Takes focus on the software release cycles for Commercial and puts emphasis towards Quality deliverables.
Responsible for coordinating with Development, Architecture, Quality Engineering, Product, and other BizOps teams to ensure our releases have met our gating requirements prior to being promoted into higher customer facing environments.
Develops plans to improve quality for each release that impacts the platform.
Ensures Release deployment procedures and gating requirements are developed with best practices and standards and are well documented.
Exhibit solid foundation of programming practices
Coaches junior level employees on Business Operations best practices.
Navigate and adapt quickly to a dynamic and collaborative work environment
Must be self-driven and willing to accept challenges assigned to them, but also constantly strives to identify improvement efficiencies (tools, process, etc.)
Required Skills :
Basic Qualification :
Additional Skills :
Candidate must be your W2 Employee :No
Interview Process :
Additional Keywords :
Degree Requirements :
Certification Requirement :
Minimum Experience (In Years) :0
Travel Requirements :