Job Description:
Knowledge Services Requisition for Agency Services – Child Support
Business Analyst
Security Requirements for Official Offer: See separate fingerprinting requirements
Position Description from KS Template:
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel
overall business strategies.
Experienced with business process reengineering and identifying new applications of technology to
business problems to make business more effective.
Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process
mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as
cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps
required to develop or modify computer programs.
Prepare and document Functional and Technical Specifications for Statements of Work. Develops
RFPs.
Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.
Reviews, analyzes, and evaluates business systems and user needs. Has knowledge of commonly used
concepts, practices, and procedures within a particular field. Familiar with relational database concepts,
and client-server concepts.
Expected Tasks for this engagement in addition to the above:
Elicit and document project scope and plans from business and technical groups
Work within and across matrixed teams to produce high-quality business and technical requirements
documentation that meets applicable State of Michigan standards for inclusion into a Statement of Work and
Request for Proposals
Edit, standardize, or make changes to documents
Develop Epics, User Stories, and other required artifacts in Microsoft Azure DevOps
Participate in Joint Evaluation Committees to evaluate vendor proposals
Reviews complex solutions, strategies and creates themes that are easily understandable, readable, and
compelling.
Coordinates with project manager, technical and business staff to develop, research, track, and follow-up on
work activities.
Provides weekly, monthly, and ad-hoc reporting on RFP processes and status
Participate in the continuing quality improvement initiatives
Participate in peer editing and production review
Identifies key responses and criteria across historical RFP documentation and maintains a library of RFP
responses toward increasing automation and efficiency in future RFP responses.
Additional duties as assigned
Requirements
Knowledge and Experience:
Required: Bachelor’s Degree in Business or Computer Science
Required: 8+ years’ experience gathering and documenting business and technical requirements for large IT solution
development efforts.
Required: 3+ years’ Business Analyst experience working in an environment using Agile methods and tools.
Required: 2+ years’ experience developing procurement documents such as Statements of Work (SOWs) and Requests
for Proposals (RFPs).
Highly Preferred: 5+ years’ experience evaluating vendor developed IT Solution proposals based on RFPs, SOWs and
other vendor provided inputs while participating in Joint Evaluation Committees (JECs)
Highly Preferred: 5+ years’ experience working in a large governmental environment focused on IT development and
acquisition projects.
Preferred: 2+ years’ BA experience working with Human Services business partners such as a Child Support area.
Preferred: Certificate such as Certified Business Analysis Professional (CBAP) or PMI Professional Business Analyst (PMI-
PBA)
Top Skills & Years of Experience:
8 or more years’ experience gathering and documenting business and technical requirements for large IT solution development efforts.
3 or more years’ Business Analyst experience working in an environment using Agile methods and tools.
2 or more years’ experience developing procurement documents such as Statements of Work (SOWs) and Requests for Proposals (RFPs).
Knowledge Services Requisition for Agency Services – Child Support
Business Analyst
Security Requirements for Official Offer: See separate fingerprinting requirements
Position Description from KS Template:
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel
overall business strategies.
Experienced with business process reengineering and identifying new applications of technology to
business problems to make business more effective.
Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process
mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as
cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps
required to develop or modify computer programs.
Prepare and document Functional and Technical Specifications for Statements of Work. Develops
RFPs.
Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.
Reviews, analyzes, and evaluates business systems and user needs. Has knowledge of commonly used
concepts, practices, and procedures within a particular field. Familiar with relational database concepts,
and client-server concepts.
Expected Tasks for this engagement in addition to the above:
Elicit and document project scope and plans from business and technical groups
Work within and across matrixed teams to produce high-quality business and technical requirements
documentation that meets applicable State of Michigan standards for inclusion into a Statement of Work and
Request for Proposals
Edit, standardize, or make changes to documents
Develop Epics, User Stories, and other required artifacts in Microsoft Azure DevOps
Participate in Joint Evaluation Committees to evaluate vendor proposals
Reviews complex solutions, strategies and creates themes that are easily understandable, readable, and
compelling.
Coordinates with project manager, technical and business staff to develop, research, track, and follow-up on
work activities.
Provides weekly, monthly, and ad-hoc reporting on RFP processes and status
Participate in the continuing quality improvement initiatives
Participate in peer editing and production review
Identifies key responses and criteria across historical RFP documentation and maintains a library of RFP
responses toward increasing automation and efficiency in future RFP responses.
Additional duties as assigned
Requirements
Knowledge and Experience:
Required: Bachelor’s Degree in Business or Computer Science
Required: 8+ years’ experience gathering and documenting business and technical requirements for large IT solution
development efforts.
Required: 3+ years’ Business Analyst experience working in an environment using Agile methods and tools.
Required: 2+ years’ experience developing procurement documents such as Statements of Work (SOWs) and Requests
for Proposals (RFPs).
Highly Preferred: 5+ years’ experience evaluating vendor developed IT Solution proposals based on RFPs, SOWs and
other vendor provided inputs while participating in Joint Evaluation Committees (JECs)
Highly Preferred: 5+ years’ experience working in a large governmental environment focused on IT development and
acquisition projects.
Preferred: 2+ years’ BA experience working with Human Services business partners such as a Child Support area.
Preferred: Certificate such as Certified Business Analysis Professional (CBAP) or PMI Professional Business Analyst (PMI-
PBA)
Top Skills & Years of Experience:
8 or more years’ experience gathering and documenting business and technical requirements for large IT solution development efforts.
3 or more years’ Business Analyst experience working in an environment using Agile methods and tools.
2 or more years’ experience developing procurement documents such as Statements of Work (SOWs) and Requests for Proposals (RFPs).