Correct Job Title: Data Engineer - Customer Care and Communications Platform
Position Description
NOTE: This is NOT a C2C Opportunity
Seeking an innovative and passionate Data Engineer to build key capabilities and features of our next generation Customer Care and Communication Platform. The ideal candidate will demonstrate an engineering mindset to solve real-world problems, technical expertise to enumerate, evaluate and improve solutions and possess leadership to effectively guide a team of engineers. In this role, you will partner closely with the platform managers, product team and architects to define platform roadmap, design, build, test and deploy features to deliver quality user experience and relevant messaging to millions of customers across delivery channels and lines of business. Candidates should possess attention to detail and a track record of flawless execution.
Job Responsibilities
As a Data Engineer, you will be part of an agile squad to design, build, test and deploy cloud native data solutions to manage customer and associate data that will be consumed by SaaS based Customer Relationship Management (Salesforce) through APIs.
• Demonstrated hands-on experience with distributed database systems design and architecture to build scalable, reliable and resilient data solution
• Establish coding best practices, conduct constructive peer code reviews, enable CI/CD and test and release pipelines
• Partner with architecture and external development teams to design resuable data pipelines and analytical solutions
• Partner with business, UX design and other technology teams to stand up platform capabilities across delivery channels of voice, chat, sms/mms and push notifications and agent desktop portals
• Conduct system demos, proof of concepts, and guide development teams to review business requirements, create designs, test plans/test cases
• Recommend optimizations for improved resiliency, efficiency and speed to market by adopting good DevOps practices
• Conduct performance testing, setup operational monitoring services and dashboards to review availability, system issues jointly with operations teams
• Assist with hiring, onboarding and mentoring of new developers for your team
• Expectation is for candidate to work on-site once Ally offices reopen
• This position has the potential to be contract to full time. Candidate needs to be eligible to be hired as a full-time employee without sponsorship.
[ Link removed ] - Click here to apply to Data Engineer[ Link removed ] - Click here to apply to Data Engineer[ Link removed ] - Click here to apply to Data EngineerIf you think this position is a good fit for you, please reach out to me - feel free to call, text, e-mail, or apply to this posting!
Brett Middleton
586-574-5681
[ Email address blocked ] - Click here to apply to Data Engineer
Recruitment
Mentorship
Coaching And Mentoring
Engineering
Systems Design
Position Description
NOTE: This is NOT a C2C Opportunity
Seeking an innovative and passionate Data Engineer to build key capabilities and features of our next generation Customer Care and Communication Platform. The ideal candidate will demonstrate an engineering mindset to solve real-world problems, technical expertise to enumerate, evaluate and improve solutions and possess leadership to effectively guide a team of engineers. In this role, you will partner closely with the platform managers, product team and architects to define platform roadmap, design, build, test and deploy features to deliver quality user experience and relevant messaging to millions of customers across delivery channels and lines of business. Candidates should possess attention to detail and a track record of flawless execution.
Job Responsibilities
As a Data Engineer, you will be part of an agile squad to design, build, test and deploy cloud native data solutions to manage customer and associate data that will be consumed by SaaS based Customer Relationship Management (Salesforce) through APIs.
• Demonstrated hands-on experience with distributed database systems design and architecture to build scalable, reliable and resilient data solution
• Establish coding best practices, conduct constructive peer code reviews, enable CI/CD and test and release pipelines
• Partner with architecture and external development teams to design resuable data pipelines and analytical solutions
• Partner with business, UX design and other technology teams to stand up platform capabilities across delivery channels of voice, chat, sms/mms and push notifications and agent desktop portals
• Conduct system demos, proof of concepts, and guide development teams to review business requirements, create designs, test plans/test cases
• Recommend optimizations for improved resiliency, efficiency and speed to market by adopting good DevOps practices
• Conduct performance testing, setup operational monitoring services and dashboards to review availability, system issues jointly with operations teams
• Assist with hiring, onboarding and mentoring of new developers for your team
• Expectation is for candidate to work on-site once Ally offices reopen
• This position has the potential to be contract to full time. Candidate needs to be eligible to be hired as a full-time employee without sponsorship.
[ Link removed ] - Click here to apply to Data Engineer[ Link removed ] - Click here to apply to Data Engineer[ Link removed ] - Click here to apply to Data EngineerIf you think this position is a good fit for you, please reach out to me - feel free to call, text, e-mail, or apply to this posting!
Brett Middleton
586-574-5681
[ Email address blocked ] - Click here to apply to Data Engineer
Recommended Skills
ArchitectureRecruitment
Mentorship
Coaching And Mentoring
Engineering
Systems Design