DevOps Engineer Citigroup Tampa, FL

Kate

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As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Citi Technology Infrastructure provides the critical technical foundation for Citi’s operations and is responsible for delivering IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured platforms and data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

The Chief Technology Office plays a critical role in fulfilling the firm’s commitment to safety and soundness by ensuring Citi delivers efficient and high-quality solutions and technologies, coordinating foundational macro technology strategies, ensuring Citi’s readiness to safely leverage new technologies, and making Citi a competitive destination for the best technical talent.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The automation team is a critical driver of various strategic initiatives at Citi and Chef is a key technology used for automation. Your role will be crucial in helping us design, scale, and manage our growing OpenShift and Public cloud (AWS/GCP/Azure) backed infrastructure. Your expertise will be contributed to troubleshoot application and infrastructure issues in a highly complex system with an enthusiastic team.

We are looking for candidates who have production experience with OpenShift based platforms, expertise in automating distributed systems, scaling a fast growing platform, maintaining high availability, capacity planning and a forward thinking/DevOps mindset ready to take on tomorrow's challenges.

In this position, you'll be responsible for:
  • Triaging and troubleshooting production issues and blameless postmortems for incidents.
  • Researching and implementing ways to automate the management of our infrastructure.
  • Collaborate closely with multiple team such as engineering, datacenter, vendor just to name few.
  • Support development and production support teams across our growing development, UAT, and production environments.
  • Building out uptime, latency, and error and capacity monitoring for the stack.
  • Taking part in on-call rotation for support.
  • Pilot test Open shift in Grid
  • Help the team optimize highly parallel workloads.
  • Major Symphony initiative to upgrade to 7.2
  • Reduce project bottlenecks related to Grid bursting into AWS for other application teams
  • Skillful in cloud security to help us with cloud adoption and expand into AWS beyond just for bursting purposes
  • Lead initiative to upgrade entire Chef Infrastructure to RHEL7
  • Convert and reduce manual task efforts with Grid tasks into Ansible Playbooks
Qualifications:
  • 5+ years of infrastructure support experience.
  • 2+ years of software development experience. (Java/go/Python/node)
  • Experience with container orchestration framework such as Kubernetes, Docker
  • Experience supporting Linux systems hosted in a cloud environment - We're using AWS/GCP (specifically EC2, EKS, Teraform, Openshift, ElasticCache, and S3, to name a few).
  • Experience with CI/CD products.
  • Understand and assist in implementing monitoring in cloud and of the PaaS/IaaS
  • Strong understanding of IT Risk and IS security fundamentals in cloud.
  • Familiarity with using Ansible/Chef.
  • Excellent communication skills.
  • Understanding of Agile and Scrum fundamentals.
  • A strong desire to understand complex systems and how to troubleshoot and make them highly available.
  • A collaborative spirit and you enjoy working with a team to build things in agile fashion.
  • A desire to continually improve and you value giving and receiving constant and constructive feedback.
Education:
  • Bachelor’s/University degree or equivalent work experience
About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: .



Job Family Group: Technology



Job Family: Infrastructure



Time Type:



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
 
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