Job Title: Transformation Manager- CRM
Department: Digital
Position Summary
Looking for a Transformation Manager to manage the CRM product. The Transformation manager is responsible for leading the successful delivery of the product across multiple business units. Responsible for the planning and governance of the product from the build to the implementation in specific business units. The ideal candidate will have a proven ability to drive execution of product deliverables, lead cross functional teams, and find innovative ways to solve problems.
Job Responsibilities
Lead and define the governance model for CRM product. Includes governance at an executive leadership level (i.e. steering meetings)
Deliver strong and effective cross functional team and executive level communication to ensure stakeholder engagement and alignment
Work closely with SBU project managers to coordinate deliverables and timing of specific SBU/market launches
Lead and positively influence the cross functional team which includes *** teams (geographically distributed members which could span multiple SBU's) and external strategic partners
Hold the teams accountable for accomplishing key milestones by encouraging communication and collaboration, resolving conflict and demonstrating leadership
Anticipate obstacles or risks and solve complex problems to ensure that product deliverables are delivered on schedule and meet financial goals
Manage product budget and track resources time
Manage complex interdependencies and resources across the product
Identify key requirements needed from cross-functional teams and external vendors
Minimum Qualifications
Bachelor's degree
3+ years of Program/Project Management; SAP C/4HANA or SAP CRM or any other CRM experience required
Experience with Agile and Scaled Agile development principles
Excellent verbal and written skills and the ability to communicate effectively across all levels, including executive leadership
Ability to lead and positively influence a large cross functional team, including resources from external vendors/strategic partners
Ability to manage stakeholders at all levels, including executive leadership/program sponsors
Experienced with geographically distributed team
Preferred Qualifications
Project Management Professional (PMP) or equivalent certification
Preference that candidate be located in Pittsburgh. During COVID, can work remotely, but willing to travel to Pittsburgh per business needs
Experience with tools like Azure Devops
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Scheduling
Project Management Professional
Creativity
Dev Ops
Sap Crm
Department: Digital
Position Summary
Looking for a Transformation Manager to manage the CRM product. The Transformation manager is responsible for leading the successful delivery of the product across multiple business units. Responsible for the planning and governance of the product from the build to the implementation in specific business units. The ideal candidate will have a proven ability to drive execution of product deliverables, lead cross functional teams, and find innovative ways to solve problems.
Job Responsibilities
Lead and define the governance model for CRM product. Includes governance at an executive leadership level (i.e. steering meetings)
Deliver strong and effective cross functional team and executive level communication to ensure stakeholder engagement and alignment
Work closely with SBU project managers to coordinate deliverables and timing of specific SBU/market launches
Lead and positively influence the cross functional team which includes *** teams (geographically distributed members which could span multiple SBU's) and external strategic partners
Hold the teams accountable for accomplishing key milestones by encouraging communication and collaboration, resolving conflict and demonstrating leadership
Anticipate obstacles or risks and solve complex problems to ensure that product deliverables are delivered on schedule and meet financial goals
Manage product budget and track resources time
Manage complex interdependencies and resources across the product
Identify key requirements needed from cross-functional teams and external vendors
Minimum Qualifications
Bachelor's degree
3+ years of Program/Project Management; SAP C/4HANA or SAP CRM or any other CRM experience required
Experience with Agile and Scaled Agile development principles
Excellent verbal and written skills and the ability to communicate effectively across all levels, including executive leadership
Ability to lead and positively influence a large cross functional team, including resources from external vendors/strategic partners
Ability to manage stakeholders at all levels, including executive leadership/program sponsors
Experienced with geographically distributed team
Preferred Qualifications
Project Management Professional (PMP) or equivalent certification
Preference that candidate be located in Pittsburgh. During COVID, can work remotely, but willing to travel to Pittsburgh per business needs
Experience with tools like Azure Devops
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Recommended Skills
Agile Software DevelopmentScheduling
Project Management Professional
Creativity
Dev Ops
Sap Crm