As part of the Levi's Brand & Commercial Platform Engineering team, we have an exciting and challenging opportunity for an experienced engineering leader. As Director, DevOPS & Production Engineering, you will lead the way in architecting, developing, deploying, and maintaining heterogeneous infrastructures spanning public cloud and traditional data centers. You will also lead production support engineering for Ecommerce applications and will partner closely with business and IT leaders. In this role, you will drive teams to engineer the Brand & Commercial Cloud Platform services based on the platform and enterprise architecture roadmap. Reporting to the Senior Director of Platform Engineering, you will be responsible for providing technical leadership and guidance to a cross-functional team of engineers in the areas of Infrastructure Engineering, DevOps and Ecommerce production support.
About the Job:
LOCATION San Francisco, CA, USA
FULL TIME/PART TIME Full time
About the Job:
- Provide quality and timely resolution of application defects/ problems & enhancement requests through the management of the application development lifecycle.
- Define and communicate key performance indicators (KPIs), policies, and process changes for IT to ensure service quality business expectations are met.
- Create metrics, reports, and dashboards, and review with teams and management to analyze status, trends, areas of strength, and opportunities for improvement.
- Work with operations, customer service, and care managers teams to resolve issues and find solutions.
- Workwith multiple vendors/partners to deliver existing services against Key Performance Indicators and identifying new / rationalizing existing services.
- 15+ years of experience, and a demonstrated track record in software development, enterprise Cloud Infrastructure Services and application support engineering.
- 8+ years of experience in leading global team of DevOPS and production engineers.
- 7+ years of experience in architecting, design and planning AWS Cloud Services platform, AWS Certified Solutions Architect professional.
- 7+ years of software development or application engineering in languages such as Python, Ruby, Go, Swift, Java, .Net, C++ or similar object-oriented language.
- Experience with Infrastructure as Code, using CloudFormation, Terraform, or other tools.
- Experience with architecting and automating cloud native technologies, deploying applications, and provisioning infrastructure.
- Deep understanding of PaaS and SaaS ecosystem.
- Experience analyzing workflows, delegating roles, implementing, and tracking complex SaaS/Managed Hosting Projects.
- Architectural experience with microservices and distributed applications, such as containers, Kubernetes, and/or serverless technology.
- Experience building application using Containers, Kubernetes and serverless technologies.
- Experience architecting highly available systems that utilize load balancing and horizontal scalability.
- Experience with Configuration Management platforms (e.g., Chef, Puppet, Salt, or Ansible).
- Experience building and running applications using cloud native services (ALB, API Gateway, ECS, EKS, Fargate, Athena, Redis, SNS, Lambda, Redshift, DocumentDB, DynamoDB, Aurora DB, EMR, EC2, S3 etc.).
- Experience monitoring/Audit and Compliance of Public Cloud Hosting platform.
- Experience implementing the Security strategy, governance, compliance and risk management public cloud architecture.
- 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
- Five hours of paid volunteer time per month with nonprofit organizations
- Product discount of 60% off regular-price merchandise
- Paid Family Leave
LOCATION San Francisco, CA, USA
FULL TIME/PART TIME Full time