- Engineer - Cloud Ops
The Cloud Engineer is a hands-on position that requires the ability to plan, design, and implement technical cloud solutions. You will help combine software and systems to develop creative engineering solutions for streamlined operations. Much of our support focuses on optimizing legacy systems, deploying new infrastructure and cloud services, and reducing work through automation of legacy processes. You will join a dedicated team of professionals with a diverse set of experience and skills. In this environment, you will provide hands-on support for the dedicated support team, supported by a larger matrixed IT organization.
Job Responsibilities:
* Embrace and advocate a DevOps mindset.
* Troubleshoot major incidents, facilitate blameless post-mortem
RCA documentation.
* Work with development teams throughout the software life cycle
ensuring sustainable software releases.
* Perform analytics on previous incidents and usage patterns to
better predict issues and take proactive corrective action.
* Build and drive adoption for greater reliability, resiliency, and
scalability of our production applications, while maintaining a cost
conscience approach.
* Participate in performance tests; identify bottlenecks, opportunities
for optimization, and capacity demands.
* Participate in disaster recovery tests for the environments you
manage.
* Perform hands on management of cloud infrastructure and
automation tools.
* Document cloud architecture, security measures, and participate in
client audits.
* Mentor and train other members of the dedicated DevOps team
and collaborate with other cloud support teams that support the
overall organization.
* Understanding cloud security best practices and work with Security
teams to design and implement a security infrastructure.
* Serve as a technical point of contact for all cloud services
consumed by the team, and communicate any new enterprise
standards or best practices to be adopted by the DevOps teams.
* Participate in the 24x7 support coverage as needed.
Critical Soft Skills:
* Excellent interpersonal skills to interact with customers, peers, and
executives.
* Excellent organization and communication skills, both written and
verbal.
* Ability to multi-task and to prioritize rapidly changing client
demands, in a fast-paced and deadline-oriented environment.
* Ability to work well both independently and in teams.
Experience Requirements:
* 5+ years of overall IT experience
* 2+ years of hands-on AWS experience
* Familiarity with scripting/automation
* Working knowledge in scripting languages and automation tools
(JSON, Python, Ansible, GitHub, CodeShuttle) with respect to
managing deployment automation.
* Knowledge of infrastructure components (networking, load
balancing, cloud services, orchestration tools, containerization,
compute, and storage systems).
* Working knowledge of Windows and Unix based operating
systems.
* Familiarity with Splunk, AppDynamics or other monitoring tools
* Experience in a client facing production support environment
Education/Requirements:
* Cloud Certifications Desired (ranked by preference)
o AWS DevOps Engineer Professional
o AWS SysOps Admin - Associate
o AWS Solutions Architect - Associate or Professional
o AWS Developer - Associate
* SAFe Certifications Desired (not required)
o SAFe Practitioner
o SAFe DevOps Practitioner
* Bachelor or master's degree from an accredited college or university in Computer Science, Information Technology, or a related field. Equivalent experience considered in lieu of degree.
Physical Requirements:
* Ability to sit/stand at a desk for up to 90% of time
* Ability to work a minimum 40 hrs. routinely
* Ability to lift or carry objects up to 10 lbs.
* Frequent use of computer screens, keyboards, telephone headsets,
and other end-user office equipment.
Location:
* 100% Remote Work
* Reside in continental US
* Ability to travel occasionally for key meetings
MAXIMUS is and Affirmative Action/Equal Opportunity Employer.
MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
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