The Infrastructure Engineer II is a skilled technologist with a deep understanding of software development and systems administration processes. An ideal candidate is an individual who is either a strong developer who is interested in operations, or strong operations engineer who is interested in software development. Good team skills are essential to this role, as there is a great deal of day-to-day collaboration that takes place as we build and deliver solutions.
The Infrastructure Engineer II will work closely with other Systems Administrators, Developers, Networking team, and IT Security to create a robust environment to support the University's strategic goals, the needs of the faculty and staff, and an operational excellence mindset. In this role, the incumbent will implementing infrastructure solutions using best practices that enable Tulane's mission, improve operational effectiveness, and service quality in the short-term by building technology that will last for the long-term.
Required Knowledge, Skills, and Abilities
Ability to install, maintain, upgrade, and configure IT infrastructure and other IT-related projects as determined by business need across a multi-site environment
Maintain appropriate documentation, including drawings, configurations, settings, and recovery plans
Work directly with the team members to implement a long-term infrastructure support strategy focused on cost optimization and end-user needs
Provide Windows, Linux operating system administration, including logging solutions, OS building/configuration and script writing.
Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems
Work with senior team members to troubleshoot and resolve application issues across complex enterprise and local environments
Enforce IT related security policies and controls by following defined procedures and standards
Research and evaluate current and emerging technologies and stay informed of new technologies and solutions that increase productivity, innovation, and business capabilities
Follow administration procedures of backup processes
Participate in a cross-platform Site Reliability team to build and maintain tools, solutions and microservices associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors
Test our system integrity, implemented designs, and other processes related to infrastructure, escalating improvements needed
Deploy product updates and patches as required while implementing integrations when they arise
Experience with scripting languages (Javascript, Python, Powershell)
Experience with version control (Git, SVN)
Knowledge of Infrastructure as Code tools (Terraform, Ansible)
Ensure network integrity, server deployment, and security.
Ability to talk to both customers and other IT professionals and adapt to their technical acumen.
Availability to work occasional nights, evenings, and weekends as assigned.
Availability and ability to provide 24/7 on call support, as scheduled.
Required Education and/or Experience
Bachelor's Degree in applicable discipline AND
Coding Boot camp graduate AND
Minimum of three years' experience in systems administration and IT technologies with a strong focus in systems deployment, understanding of storage systems and network topology, scripting, container integration and administration & system monitoring
OR
Minimum of three years' experience with but not limited to the following technologies: internal and external cloud environments, understanding of agile processes, Linux Administration and Windows administration, virtualization, configuration management, LDAP and/or Active Directory Administration, Security best practices
Preferred Qualifications
Experience with Container Orchestration Services
Familiarity with HPC Cluster Administration and CI/CD tools (Azure DevOps)
Experience with Amazon Web Services, Microsoft Azure, or Google Cloud Platform (AWS CloudFormation or Azure Resource Manager)
Knowledge of MySQL, MSSQL, PostgreSQL, and non-SQL data stores
Experience with monitoring tools (IRIS, NetScout, Grafana, SolarWinds Orion)
Working knowledge of core Internet protocols and services (e.g., IP, TCP, UDP, NTP, DNS, HTTP, SMTP, SSH, syslog) required
Proficient with installation, configuration and managing VMware Environments - deployment automation
Excellent written, verbal, and collaboration skills with the ability to instruct others on the team
Ability to read, write, and interpret instructional documents such as reports and procedure manuals
Willingness to cross train into other areas for overlapping support to meet the business need
How To Apply
Click "Apply Now" to apply for this job.
Tulane University is an EOE/M/F/Vet/Disabled employer with a strong commitment to diversity and inclusion. Applications by members of all underrepresented groups are encouraged.
Grade P3.26PREM
Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about , as well as our . See our to learn more about our hiring process and what to expect.
The Infrastructure Engineer II will work closely with other Systems Administrators, Developers, Networking team, and IT Security to create a robust environment to support the University's strategic goals, the needs of the faculty and staff, and an operational excellence mindset. In this role, the incumbent will implementing infrastructure solutions using best practices that enable Tulane's mission, improve operational effectiveness, and service quality in the short-term by building technology that will last for the long-term.
Required Knowledge, Skills, and Abilities
Ability to install, maintain, upgrade, and configure IT infrastructure and other IT-related projects as determined by business need across a multi-site environment
Maintain appropriate documentation, including drawings, configurations, settings, and recovery plans
Work directly with the team members to implement a long-term infrastructure support strategy focused on cost optimization and end-user needs
Provide Windows, Linux operating system administration, including logging solutions, OS building/configuration and script writing.
Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems
Work with senior team members to troubleshoot and resolve application issues across complex enterprise and local environments
Enforce IT related security policies and controls by following defined procedures and standards
Research and evaluate current and emerging technologies and stay informed of new technologies and solutions that increase productivity, innovation, and business capabilities
Follow administration procedures of backup processes
Participate in a cross-platform Site Reliability team to build and maintain tools, solutions and microservices associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors
Test our system integrity, implemented designs, and other processes related to infrastructure, escalating improvements needed
Deploy product updates and patches as required while implementing integrations when they arise
Experience with scripting languages (Javascript, Python, Powershell)
Experience with version control (Git, SVN)
Knowledge of Infrastructure as Code tools (Terraform, Ansible)
Ensure network integrity, server deployment, and security.
Ability to talk to both customers and other IT professionals and adapt to their technical acumen.
Availability to work occasional nights, evenings, and weekends as assigned.
Availability and ability to provide 24/7 on call support, as scheduled.
Required Education and/or Experience
Bachelor's Degree in applicable discipline AND
Coding Boot camp graduate AND
Minimum of three years' experience in systems administration and IT technologies with a strong focus in systems deployment, understanding of storage systems and network topology, scripting, container integration and administration & system monitoring
OR
Minimum of three years' experience with but not limited to the following technologies: internal and external cloud environments, understanding of agile processes, Linux Administration and Windows administration, virtualization, configuration management, LDAP and/or Active Directory Administration, Security best practices
Preferred Qualifications
Experience with Container Orchestration Services
Familiarity with HPC Cluster Administration and CI/CD tools (Azure DevOps)
Experience with Amazon Web Services, Microsoft Azure, or Google Cloud Platform (AWS CloudFormation or Azure Resource Manager)
Knowledge of MySQL, MSSQL, PostgreSQL, and non-SQL data stores
Experience with monitoring tools (IRIS, NetScout, Grafana, SolarWinds Orion)
Working knowledge of core Internet protocols and services (e.g., IP, TCP, UDP, NTP, DNS, HTTP, SMTP, SSH, syslog) required
Proficient with installation, configuration and managing VMware Environments - deployment automation
Excellent written, verbal, and collaboration skills with the ability to instruct others on the team
Ability to read, write, and interpret instructional documents such as reports and procedure manuals
Willingness to cross train into other areas for overlapping support to meet the business need
How To Apply
Click "Apply Now" to apply for this job.
Tulane University is an EOE/M/F/Vet/Disabled employer with a strong commitment to diversity and inclusion. Applications by members of all underrepresented groups are encouraged.
Grade P3.26PREM
Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about , as well as our . See our to learn more about our hiring process and what to expect.