Description:
The IT Project Manager Senior is responsible for running multiple complex implementation projects with experience in scaled agile framework. The projects assigned will be cross functional, cross application and engage both internal and external facing clients/partners. It is imperative this individual can adapt to a variety of external clients and work with all levels from individual contributors to C-suite. Vast experience in the workers' compensation industry and electronic data exchanges including API services is imperative.
This is a fully remote work from home role.
ESSENTIAL RESPONSIBILITIES:
The IT Project Manager Senior is responsible for running multiple complex implementation projects with experience in scaled agile framework. The projects assigned will be cross functional, cross application and engage both internal and external facing clients/partners. It is imperative this individual can adapt to a variety of external clients and work with all levels from individual contributors to C-suite. Vast experience in the workers' compensation industry and electronic data exchanges including API services is imperative.
This is a fully remote work from home role.
ESSENTIAL RESPONSIBILITIES:
- Owns the projects assigned, taking responsibility to lead them to closure on time and in budget.
- Runs external client integrated projects with variety of scaled agile and flexibility by client and/or partner.
- Develops project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Defines schedule based on scope and ensures all resources and dependencies are integrated with the appropriate delivery tasks to mitigate schedule modifications.
- Plans and schedules project deliverables, milestones, dependencies and durations.
- Maintains all project artifacts such as internal and external facing project plans, agendas, meeting notes.
- Directs and oversees project team and manages conflicts within group.
- Understands roles and responsibilities of all parties and manages the project resources, assignments and delivery.
- Ensures resource availability and allocation and escalates to appropriate management if challenges arise.
- Identifies and manages all risks, change requests, inclusive of administrative escalation.
- Ensures all required project documentation is completed and stored for audit purposes.
- Creates strategies for risk mitigation and contingency planning.
- Measures project performance using appropriate systems, tools and techniques and maintains comprehensive project documentation.
- Reports and escalates to management as needed.
- Responsible for to the development of weekly status updates.
- Contributes to monthly presentation(s) for executive update meetings.
- Be nimble and adapt to the culture of the client with the ability provide excellent management to external clients and partners.
- Understands and complies with all HIPAA & SOC2 requirements necessary in working with designated PHI.
- Maintains quality service by establishing and enforcing organization standards.
- Responsible for complying with Paradigm IT security requirement and policies.
- Responsible for safeguarding Paradigm or Paradigm related IT passwords.
- Responsible for notifying Paradigm of any IT security incidents per policy 16.0 Information Security Incident Management.
- Performs additional duties as identified and directed by management.
- Workers' compensation experience required, healthcare experience a plus.
- Must have proven external client/partner experience.
- Electronic data interface, API services experience.
- PMP (Project Management Professional) Certification or equivalent preferred.
- SAFe and Scrum Master Certification preferred.
- Will accept a Bachelor's Degree or higher in Project Management, Technology or related field.
- Minimum 5-10 years of project management.
- Minimum 5 years' experience coordinating and/supporting IT business processes.
- Strong working knowledge of Microsoft Office, Microsoft Project, Visio and PM tools such as Planview.
- Strong working knowledge of IT management tools such as Azure DevOps, Rally or other.
- High communication proficiency.
- Must have external client/partner focus.
- Proved track record of high organizational skills.
- Problem solving/analysis.
- Technical capacity.