The City of Pasadena is looking for an Information Technology Supervisor for the Applications Development team to plan, supervise and review the work and activities of staff in the Applications Development & Support Section within the Department of Information Technology.
This career opportunity includes:
IDEAL CANDIDATE
The ideal candidate must be able to demonstrate strong leadership ability, possess analytical and problem-solving skills, excellent communication and interpersonal skills. The ideal candidate must also strive to provide top-notch customer service, take initiative, be a team player, and possess a strong work ethic.
More information about working for DoIT is available here:
Essential Functions
The major responsibilities of this position are listed below. For more detailed information, please review the .
COMPETENCIES
The following list represents the core competencies needed for success in this position.
Minimum Qualifications:
The selection process will consist of application evaluation, an oral panel interview, and a department level interview.
VACANCY INFORMATION
The current vacancy is in the Applications Development & Support Section of the Department of Information Technology.
The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
Candidates selected for this position are subject to a one year probationary work period.
Special Requirements
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.
Additionally, this position will require the support and maintenance of Police Department computing equipment, as such a Police Background Investigation will be required as a condition of employment.
As of September 3, 2021, anyone hired with the City of Pasadena must be fully vaccinated for COVID-19 before starting work. The City encourages applicants to get a free vaccination at a place of their choice or at walk-in clinics in Pasadena. A candidate's vaccination status will be reviewed as part of the post-offer pre-employment physical examination. Exemptions to the mandatory vaccination policy may be available for a medical, disability, or sincerely held religious belief.
Effective January 1, 2013, new members to CalPERS or an agency with CALPERS' reciprocity or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.
Employees who are current members of CalPERS or an agency with CalPERS' reciprocity, or who have less than a six month break in service between employment in a CalPERS (or reciprocal) agency and employment with the City will be enrolled in the 2.5% @ 55 benefit formula.
All employees are required to pay the full employee contribution to CalPERS.
Click link below to review the City's excellent benefits package
The City is closed on alternate Fridays and most staff observe a 9/80 work schedule.
This career opportunity includes:
- Providing technical leadership to the applications development team to provide innovative web and mobile solutions to 16 City departments and as an extension to City Constituents
- Expanding the capabilities and increasing the maturity of applications development standards and practices
- Enhancing operations and support of software applications technologies to increase efficiency, improve visibility into operations, planning and resource utilization
- Consulting with customers to implement new technology solutions
IDEAL CANDIDATE
The ideal candidate must be able to demonstrate strong leadership ability, possess analytical and problem-solving skills, excellent communication and interpersonal skills. The ideal candidate must also strive to provide top-notch customer service, take initiative, be a team player, and possess a strong work ethic.
More information about working for DoIT is available here:
Essential Functions
The major responsibilities of this position are listed below. For more detailed information, please review the .
- Plans, assigns, schedules, supervises and evaluates the work of assigned staff
- Supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement;
- Provides day-to-day leadership and works with staff to ensure a high performance, customer service-oriented work environment that supports achieving City and departmental mission, objectives and service standards;
- Plans and coordinates staff assignments; assists and mentors staff on technical work issues and requirements; oversees and may participate in performing business process and work flow analyses;
- Supervises staff responsible for providing responsive and high quality customer services and technology support for desktop and enterprise software/applications, hardware, telecommunications, systems and network services and problem resolution needs to all City staff; monitors and evaluates performance against service response targets and quality standards, performs ongoing analysis of user support metrics and reviews results of service calls for quality.
COMPETENCIES
The following list represents the core competencies needed for success in this position.
- Action and Results Focus - Initiating tasks and focusing on accomplishment
- Presentation Skills - Formally delivering information to groups
- Customer Focus - Attending to the needs and expectation of customers
- Involving Others - Engaging others for input, contribution, and shared responsibility for outcomes
- Allocating Resources - Prioritizing the use of fiscal and material resources to maximize organizational effectiveness
- Managing Performance - Ensuring superior individual and group performance
- Analyzing and Interpreting Data - Drawing meaning and conclusions from quantitative or qualitative data
- Industry Monitoring - Grasping the external political, economic, competitive, and social factors affecting the industry
Minimum Qualifications:
- Graduation from an accredited four-year college or university with a major in management information systems, computer science or a closely related field; and
- Five (5) years of progressively responsible experience in customer services and technology support, applications development, systems administration
- Effective supervision of web and mobile app developers and support personnel
- Knowledge and experience with web and mobile application development technologies
- Knowledge of SDLC methodologies such as Waterfall, Agile, Scrum etc.
- Developing staff training plans and capabilities
- Principles of project estimation and planning
- Principles of project management, time management and problem solving
- Experience with technical analysis and determining optimal solutions
- Knowledge of systems and software quality assurance best practices and methodologies
- Knowledge of software design and ideation tools and technologies
- Knowledge of network and operating systems
- Experience with managing cloud hosted systems and services
- Knowledge of AZURE DevOps services
- Strong customer service background
The selection process will consist of application evaluation, an oral panel interview, and a department level interview.
VACANCY INFORMATION
The current vacancy is in the Applications Development & Support Section of the Department of Information Technology.
The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
Candidates selected for this position are subject to a one year probationary work period.
Special Requirements
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.
Additionally, this position will require the support and maintenance of Police Department computing equipment, as such a Police Background Investigation will be required as a condition of employment.
As of September 3, 2021, anyone hired with the City of Pasadena must be fully vaccinated for COVID-19 before starting work. The City encourages applicants to get a free vaccination at a place of their choice or at walk-in clinics in Pasadena. A candidate's vaccination status will be reviewed as part of the post-offer pre-employment physical examination. Exemptions to the mandatory vaccination policy may be available for a medical, disability, or sincerely held religious belief.
Effective January 1, 2013, new members to CalPERS or an agency with CALPERS' reciprocity or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.
Employees who are current members of CalPERS or an agency with CalPERS' reciprocity, or who have less than a six month break in service between employment in a CalPERS (or reciprocal) agency and employment with the City will be enrolled in the 2.5% @ 55 benefit formula.
All employees are required to pay the full employee contribution to CalPERS.
Click link below to review the City's excellent benefits package
The City is closed on alternate Fridays and most staff observe a 9/80 work schedule.