JIRA Developer and Administrator Kforce Technology Round Rock, TX Contractor Competitive

[Kate]

RESPONSIBILITIES:

Key Responsibilities:

• Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)
• Develop custom templates in JIRA to manage projects, Epic's, Issues/Tasks for entire organization
• Design, Develop, Administer Atlassian products (JIRA, Service Desk, Confluence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace
• Install and maintain Atlassian infrastructure for High Availability via Data Centre, version and setup load balancers for Scaling the application on-Demand along with configuring the Firewall and Network Security features for the Servers
• Create, customize and Maintain small / large Projects with users ranging from 100-2000 with up to 300 projects, spaces, build plans, workflows, repositories in the Atlassian tool stack
• Create, maintain and support dashboards and advanced filters for end users reporting capabilities
• Provide User Management and grant user permissions using LDAP/SSO integration
• Create and maintain detailed technical and user facing documentation.
• Perform Migrations of Projects in JIRA and Migrations of spaces in Confluence
• Providing Consultation, Support and Implementation on migration to Atlassian tools
• Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
• Troubleshoot and Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and TAMs.
• Ensure that necessary system backups are performed, and storage rotation of backups is accomplished What We Are Looking For
• Continuous optimization for a very good customer experience

REQUIREMENTS:

• Bachelor's degree
• 5+ years of experience in the DevOps, CI/CD, Release, and Deployment processes in a cloud environment
• 2+ years of experience using Salesforce DevOps Processes and Tools
• Strong experience in writing automated CI/CD pipelines and Deployment scripts using Jenkins
• Experience managing multiple client projects at one time (including but not limited to implementations, upgrades, and new installations)
• Experience within a large, global organization would be a plus
• Strong understanding of the Salesforce platform and release management processes
• Experience in Implementation of Various Tools for Code Reviews, Version Control, and Deployment
• Should have experience in Cloud Operations and DevOps Engineer (Salesforce CLI, DX, Vlocity, Linux, Jenkins, Bitbucket, ANT, and Gradle)
• Excellent communication, presentation, influencing, and relationship management skills
• Agile application development experience

Desired:

• Strong aptitude for prioritization and multitasking in a deadline driven environment
• Certified Salesforce Administrator (Preferred)
• Vlocity DX experience is a plus
• MuleSoft experience is a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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