The successful applicant will be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.
Cisco Webex is a leading enterprise solution for video conferencing, online meetings, screen share, and webinars. It is used across all industries in the world and is being used to support governments, businesses, education, and more.
Cisco's Cloud Collaboration Technology Group creates products and services that bring modern, high quality collaboration to everyone - spanning every room, desk, pocket and application. Our collaboration team is responsible for the design, implementation, testing and deployment of leading-edge real-time media services, running both on customer sites and in cloud environments.
As a Media DevOps engineer, you will be asked to design, implement and maintain media related microservices for Cisco Webex. You'll work with a diverse group of engineers/architects to build large distributed and industry leading services.
You'll be responsible for:
Cisco Webex is a leading enterprise solution for video conferencing, online meetings, screen share, and webinars. It is used across all industries in the world and is being used to support governments, businesses, education, and more.
Cisco's Cloud Collaboration Technology Group creates products and services that bring modern, high quality collaboration to everyone - spanning every room, desk, pocket and application. Our collaboration team is responsible for the design, implementation, testing and deployment of leading-edge real-time media services, running both on customer sites and in cloud environments.
As a Media DevOps engineer, you will be asked to design, implement and maintain media related microservices for Cisco Webex. You'll work with a diverse group of engineers/architects to build large distributed and industry leading services.
You'll be responsible for:
- Building, testing, and monitoring of highly scalable microservices in the cloud with CI/CD and Agile Methodologies
- Maintain the production services to provide a reliable and stable user experience for our customers.
- Monitor services and features status/usages in production via telemetry. Tuning service performance and improve service quality accordingly.
- Support existing services such as resolving internal alerts and customer issues.
- Participating in on-call support when production services have issues, to investigate and remediate them
- BA/BS degree required; Computer Science, Math or Technical background highly desired; Advanced Degree preferred
- 5+ years of professional Software Development experience
- Hands-on experience with real-time audio and video coding, processing techniques, and technologies
- Programming Languages - Python, C++
- Familiarity with DevOps, CI/CD & Cloud Monitoring Technologies - Jenkins, Elastic Search, Kibana, Grafana, InfluxDB
- Familiarity with virtualization software and containers (Docker, Kubernetes, OpenStack, AWS)
- Familiarity with multithreaded/event driven/asynchronous software
- Exposure to network programming (for example - TCP/IP, streaming protocols, HTTP or RTP)