Company Description
Tricentis makes the software industry’s #1 Continuous Testing platform and is recognized for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. We aim to remain #1 by focusing on creating experiences for our users that are second-to-none.
Tricentis has global offices throughout AMS / EMEA / APAC, including Austria, Australia, Belgium, Czech Republic, Denmark, France, Germany, Hungary, India, Poland, Singapore, Sweden, Switzerland, The Netherlands, United Kingdom, and the USA.
Job Description
The Opportunity
We’re looking for an experienced, knowledgeable Senior API Technical Writer to join our team. We need someone who has a passion for technical writing, can read code, and has a proven ability to write for a developer audience. Above all, we need someone who isn’t afraid to jump right in and take the initiative. This person will work closely with multiple agile teams to edit and create consistent API documentation, from API references to getting started topic, that are engaging and easy to understand.
If you believe that fantastic API documentation is key to making an even more fantastic user experience – Tricentis is the place for you! We encourage people to take calculated risks to break the mold of what technical content can and should be and then guide others to rise to a new bar of excellence.
If you’re passionate about technical writing and interested in coding and software development, you may be a good fit for this role!
What You’ll Do
Our Package:
Tricentis makes the software industry’s #1 Continuous Testing platform and is recognized for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. We aim to remain #1 by focusing on creating experiences for our users that are second-to-none.
Tricentis has global offices throughout AMS / EMEA / APAC, including Austria, Australia, Belgium, Czech Republic, Denmark, France, Germany, Hungary, India, Poland, Singapore, Sweden, Switzerland, The Netherlands, United Kingdom, and the USA.
Job Description
The Opportunity
We’re looking for an experienced, knowledgeable Senior API Technical Writer to join our team. We need someone who has a passion for technical writing, can read code, and has a proven ability to write for a developer audience. Above all, we need someone who isn’t afraid to jump right in and take the initiative. This person will work closely with multiple agile teams to edit and create consistent API documentation, from API references to getting started topic, that are engaging and easy to understand.
If you believe that fantastic API documentation is key to making an even more fantastic user experience – Tricentis is the place for you! We encourage people to take calculated risks to break the mold of what technical content can and should be and then guide others to rise to a new bar of excellence.
If you’re passionate about technical writing and interested in coding and software development, you may be a good fit for this role!
What You’ll Do
- Lead the initiative to investigate API documentation tools and processes.
- Work with developers and other subject matter experts to create user developer documentation, including API references, sample code, getting started guides, and tutorials.
- Support the Documentation team with writing and editing when needed.
- You have 5+ years’ experience creating high-quality content for a developer audience, including API reference topics, developer guides, and other content.
- You have a background in or knowledge of coding.
- You have experience with REST APIs, Git, Agile environments, Confluence, and Jira, Markdown, and Madcap Flare or similar tools.
- You have the aptitude and willingness to learn the nuances of a complicated domain. We don’t expect you to know everything right away. We reserve a portion of our working time to continuous learning. And people on the team are generous in sharing their expertise with each other.
- You’re intrinsically motivated and love a challenge.
- You have a proven ability to handle multiple projects in a fast-paced, ever-changing environment.
- You’re friendly and approachable. People want to work with you because they can freely contribute ideas and because you are fun to work with.
- You’re able to diplomatically synthesize multiple viewpoints from a variety of stakeholders when making decisions.
- You’re located in Atlanta or can work remotely in a city in the Southeast, Southwest, or Midwest regions of the US.
- You can provide a portfolio or link to your work.
- Month 1: You’ll be in “listen and learn” mode. You’ll meet many people throughout the company to better understand company culture. You’ll learn about our products, the software testing lingo and our users. You’ll also learn about different API tools and our current API documentation tools and processes.
- Month 2: You’ll be working with a cross-functional product, development, and documentation team to propose a create a strategy for API documentation and getting approval from stakeholders.
- Month 3: You’ll start to implement the API documentation strategy and work with on developer documentation for cloud-based product teams.
Our Package:
- Flexible working hours (no core time)
- Market competitive salary and annual performance-based bonus
- 401(k) plan
- 100% company paid medical (dependent on plan type)
- 100% company paid dental, vision, life & disability coverage
- Company paid holidays, PTO and volunteer days