Senior Business Analyst Kforce Technology Miramar, FL Full Time Competitive

[Kate]

RESPONSIBILITIES:
Kforce has a client seeking a Senior Business Analyst in Miami, FL (Florida). Primary Responsibilities:

• Responsible for ensuring Incidents, Tasks and Stories are gathered and maintained within the ServiceNow tool
• Lead and maintain the flow of requirements from the product backlog into sprint planning, providing a controlled overall view of the business and functional requirements at a detailed level
• Build, maintain and enhance Dashboards and reporting within the ServiceNow tool
• Manage and prioritize tasks/incidents/stories in Assignment groups to ensure they are addressed within our Service Levels
• Responsible for working and maintaining the relationship with our Development vendor and assign Stories to ensure the work and Sprints are completed on time

REQUIREMENTS:

• Scrum Master certification a plus
• Experience in business systems analysis and working in a fast-paced environment with a working knowledge of ITIL, Agile and DevOps methodologies
• Experience in gathering requirements, producing specifications and carrying out delivery planning and prioritization activities
• Three plus years of strong knowledge of the ServiceNow platform, from a support perspective is a requirement
• Knowledge in using manual and automated testing methodologies as part of product development and quality assurance
• Expertise with supporting ServiceNow ITSM, PA, ITFM, PPM, HRSM and Service Portal
• Experience working on and managing projects would be highly beneficial
• Experience from developer or administrator level would be advantageous

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Recommended Skills​

It Service Management

Scrum (Software Development)

Methodologies

Agile Software Development

Information Technology Infrastructure Libraries

Servicenow