Senior Principal Software Engineer, Site Reliability (Prisma Access) Palo Alto Networks Santa Clara, CA

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Company Description

Our Mission


At Palo Alto Networks®, everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

Prisma Access extends the protection of our next-generation security platform. It operationalizes the deployment by using a cloud-based security infrastructure operated by Palo Alto Networks. It uses cutting-edge public and private cloud technologies extending the next generation security protection to all cloud services, customers on-premise remote networks and mobile users.

We are seeking development heavy Site Reliability Engineers to design, build, maintain, and scale production services and server farms within our Prisma Access Cloud Service team. We want passionate engineers who bring new ideas in all facets of DevOps. We are looking for leaders who take ownership of their areas of focus and who are driven to solve problems at every level. Collaboration and partnership are at the foundation of our culture and we need engineers who can communicate at a high level and work as a team towards achieving a common goal.

Your Impact
  • Design and enhance software architecture to improve scalability, service reliability, capacity, and performance
  • Write automation code for provisioning and operating infrastructure at massive scale
  • Work with development teams to make sure the applications fit within the infrastructure and scalability/reliability is designed and implemented from the grounds up
  • Work with QA on building pipelines and automation for delivering and deploying applications to production
  • Participate in the occasional on-call rotation supporting the infrastructure
  • Roll up the sleeves to solve incidents, formulate theories and test your hypothesis, and narrow down possibilities to find the root cause
  • You write postmortem reviews and remediation recommendation
Qualifications

Your Experience

  • Strong experience in Software Engineering
  • Hands on experience in building fault-tolerant and scalable systems.
  • Strong development/automation skills
  • Experience design and implement monitoring, alerting, logging and remediation system
  • Experience working with micro services, deploying applications on kubernetes using helm preferred
  • Be comfortable with reading and writing Python code. Java/Go is a plus
  • Moderate Unix/Linux experience
  • Experience with AWS, Azure and/or GCP is a plus
  • Experience with Configuration Management and CI/CD. Jenkins, Git Lab preferred
  • Preferred experience: Python, Go, Terraform, Helm, Ansible, Jenkins, GitLab, Elastic search
  • Participate in on-call rotation supporting the infrastructure
  • Roll up the sleeves to solve incidents, formulate theories and test your hypothesis, and narrow down possibilities to find the root cause
  • Organized, focused on building, improving, resolving and delivering. Good communicator in and across teams, taking the lead
Additional Information

The Team


As a member of the SRE team, you will work on producing mission-critical platforms, tools, and processes that will ensure the highest levels of availability and reliability of all our applications. We need creative and innovative problem solvers who can partner with our Application development teams to make their services more usable. Our SRE team is furnished with a standout opportunity to build tools, frameworks, and cloud platforms that will support our company’s growth over the next decade. If you are a self-starter and jump on new ideas to make the platform more stable, secure and feature-rich, this is your new career.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
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