Company Description
Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, over 60 store locations and a sales force that is second to none. Thanks to the daily contributions of the amazing people who make up our team, Lakeshore has experienced continuous growth since the day it was founded in 1954.
Job Description
We are currently searching for a talented and experienced Senior Site Reliability Engineer to help support our growing e-commerce business and scale our services to meet business needs. In this senior position, you’ll work in close collaboration with a variety of teams—including the Infrastructure, DevOps, Security and Development groups—to ensure our systems are always available and performing at their best. The successful candidate will have a high degree of technical expertise and be comfortable working with all levels of the stack, from OS to the front end.
Your day at Lakeshore looks like this:
And here’s our end of the bargain!
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
To learn more about Lakeshore, visit
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.
To learn about how we collect and use Applicant information, please visit our
Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, over 60 store locations and a sales force that is second to none. Thanks to the daily contributions of the amazing people who make up our team, Lakeshore has experienced continuous growth since the day it was founded in 1954.
Job Description
We are currently searching for a talented and experienced Senior Site Reliability Engineer to help support our growing e-commerce business and scale our services to meet business needs. In this senior position, you’ll work in close collaboration with a variety of teams—including the Infrastructure, DevOps, Security and Development groups—to ensure our systems are always available and performing at their best. The successful candidate will have a high degree of technical expertise and be comfortable working with all levels of the stack, from OS to the front end.
Your day at Lakeshore looks like this:
- Clearly communicating the scope and impact of any incidents to teammates and stakeholders; following through to the successful resolution/closure of incidents as necessary
- Developing tools and playbooks to resolve production issues more quickly and efficiently
- Debugging production issues across services and levels of the stack
- Participating in service capacity planning, load testing, performance analysis and system tuning
- Designing and developing real-time monitoring and alerting solutions that provide clarity into application health and performance
- Understanding the architecture of our applications and services, ensuring we have all the necessary pieces in place (for monitoring, alerting, etc.) and collaborating with other technical stakeholders to implement any pieces that are lacking
- Continually looking to improve our performance, stability, tooling, processes, etc.
- Developing effective documentation for any processes and tools that are implemented so that others may use them
- 5+ years of relevant work experience in a large-scale and/or critical production e-commerce environment
- 5+ years of hands-on software engineering experience or experience supporting/maintaining software systems (Java and/or C++ services)
- 3+ years of experience with building automation into daily operational processes through one or more programming languages
- Solid programming experience with at least one of the following languages: C, C++, Java or Python
- Extensive knowledge of and experience working with highly available Java application servers (JBoss, WildFly, WebLogic)
- Proficiency with F5 load balancers and experience using iRules to solve interesting challenges
- Experience supporting Oracle Commerce and Endeca application stacks is a plus
- Deep knowledge of networking, operation system, database system and container technology
- Good understanding of every aspect of microservice architecture and hands-on experience troubleshooting in large-scale distributed systems
- Hands-on experience with systems such as Linux, Oracle DB, Prometheus and Grafana
- Experience building solutions with AWS, Google, Azure and other Cloud services is a plus
- Ability to multitask and work well under pressure while meeting project deadlines
- Excellent written and verbal communication skills
And here’s our end of the bargain!
- Competitive compensation based on skills and experience
- Excellent medical/dental and vision coverage—EPO, PPO and HSA
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefits—choose what you like, ignore the rest
- Exceptional training and support, and all the resources you need to be successful
- Super-awesome bonus plan
- On-site preschool for our employees’ children
- On-site employee gym for all levels/fitness needs
- Generous employee discount
- Casual dress…and we really mean it
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
To learn more about Lakeshore, visit
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.
To learn about how we collect and use Applicant information, please visit our