Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
The Sr Systems Analyst a.k.a. Application Production Support Level 2 Engineer is part of a team responsible to provide successful implementation and management of Visa services (applications under Real Time Transactions ( BillPay)) in the test and production environments. Ensuring the service meets the corporate quality, security and compliance standards, and providing the documentation for the ongoing support and maintenance of the systems.
Essential Functions
Basic Qualifications:
Additional Information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Work Hours: Varies upon the needs of the department
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
The Sr Systems Analyst a.k.a. Application Production Support Level 2 Engineer is part of a team responsible to provide successful implementation and management of Visa services (applications under Real Time Transactions ( BillPay)) in the test and production environments. Ensuring the service meets the corporate quality, security and compliance standards, and providing the documentation for the ongoing support and maintenance of the systems.
Essential Functions
- Responsible for providing 24X7 Application Support across multiple visa applications
- Responsible for applying code and operation break fixes and other proactive maintenance activities to keep the services up and running
- Responsible for evaluating the Issues reported by Visa clients and members and providing ongoing solutions
- Responsible for managing the performance and tuning of several Visa applications
- Will be responsible for managing the service and ticket SLAs and managing the workflow to achieve the SLAs
Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- 6 years’ experience in working with Apache and Tomcat
- 4 years Docker
- 6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Sr level of experience on Redhats version of Kubernetes, Docker called openshift
- Intermediate level of experience for Kakfa, Zoop keeper to handle the system
- Basic level knowledge on Akamai/Cloudflare, Active-Active setup Application
- Knowledge and experience with Linux and UNIX
- Minimum 4 years’ experience in Production support working in a globally distributed
- Working experience on Java, J2EE and Perl Script technologies
- Experience in working with Oracle DB’s, DML/DDL SQLs and Store PROCs
- Intermediate knowledge on Cloud and VM ware infrastructure
- Intermediate knowledge on Load Balancer, TCP layer architecture
- Strong knowledge of ansible and YAML scripting
- Experience with Service Now and ticketing workflows is preferred
- Working experience with monitoring tools like SPLUNK or any other monitoring tools/processes will be advantageous
- Prior working experience with Card and transaction domains will be advantageous
- A bachelor's degree or equivalent in Computer Science, Engineering or related
- Should have a technical and business mindset
- ISO 9000 and ITIL experience will be advantageous
- Experience in Cloud and Container orchestration with Docker and Kubernetes
- Experience in working as a Cloud DevOps Engineer, Build & Release Engineer, System Administrator and Automation Expert
- Integrated Docker container orchestration framework using Kubernetes by creating pods, config Maps, deployments using Jenkins
- Experience in Kubernetes to deploy scale, load balance and manage Docker containers with multiple name spaced versions
- Configure Docker container to host Tomcat Apache server as the staging environment
- Building Docker images and fetch/promote and deploy to Production
Additional Information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Work Hours: Varies upon the needs of the department
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.