Senior Technical Program Manager, Data Platform Visa Palo Alto, CA

Kate

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Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

We are the Data Platform Technology team within Visa. We collaborate with every other team at Visa to deliver on our broad mandate of Data Platforms that are secure, robust, and effective. To achieve this, we continuously and proactively reflect, learn, and commit to develop our platform, our processes, and our people.

We are actively looking for a talented and versatile Sr Technical Program Manager to join our team!

RESPONSIBILITIES

Accountable for the end-to-end planning and implementation of complex projects and/or Agile teams. Lead and negotiate, scope, schedule, budget, risks, deployments and communications for projects and initiatives.

Lead project level retrospectives, post-mortems, and RCAs (Root Cause Analysis) with clear next steps, action items, and follow-up.

Coach multiple teams through the software development process using Agile, Scrum, and Lean practices and work openly and boldly across all functions and geographies to ensure projects are developed and deployed with quality and timely delivery into our production systems.

Ask thoughtful questions to help our customers, product owners, and product managers to maximize value and meet company objectives. Understand product strategy and benefits of the work you're doing with your teams!

Guide groups through processes that help them come to solutions and make decisions.

As a change agent, discover opportunities for process improvements, pilot and then drive on a larger scale.

Proactively identifies and anticipates barriers. Assertively and creatively removes obstacles that slow down or prevent programs from delivering against project objectives.

Implement Visa PMM required project gates and artifacts. In parallel, partner to improve our internal tools and processes with an agile mindset.

Champion the adoption of key engineering practices like Reflection, Learning, Code Review, and Continuous Integration.

Take initiative to create and grow our learning community, and be an Agile and Leadership Champion within the organization.

Qualifications

REQUIRED QUALIFICATIONS

  • 8 or more years of relevant work experience with a Bachelor's Degree in Computer Science or a related technical discipline or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • Work experience as a project manager, program manager and/or developer, working with technical teams developing software solutions for 7-10 years
PREFERRED QUALIFICATIONS
  • 9 or more years of relevant work experience with a Bachelor's Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • Demonstrated curiosity and ability to understand architectural and technical aspects of Data Platform and DevOps projects
  • Excellent communication skills
  • Excellent facilitation skills with ability to influence change at higher levels
  • One or more Agile certifications: CSM, PMI ACP, ICAgile
  • PMP, PRINCE2 or similar detailed knowledge of formal project management processes
Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
 
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