ServiceNow Technical Consultant - ITSM Thirdera Leesburg, VA

Kate

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Thirdera is looking for highly skilled ServiceNow Technical Consultant – ITSM to join our team!

What is Thirdera?

Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential. We are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW.

Your Mission
  • Analyze, design, and develop ServiceNow’s ITSM module business applications. Designing and implementing solutions that are simple, intuitive, and easy to use that will allow customers to seamlessly integrate with remote desktop support products, authentication software, and productivity tools.
What's in it for you?

We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations.

You'll be empowered to work for top-of-the-line companies and amazing partners, while having fun at it!

Who are we looking for?

We are seeking a professional that enjoys sharing their knowledge in a collaborative team environment owning your part of the team effort. Implementing and integrating ServiceNow’s ITSM (ITSM on a single platform) capabilities around: Incident Management, Problem Management, Change Management, Request Management, Now Mobile, Mobile Agent, Virtual Agent, Predictive Intelligence, Agent Workspace, Service Owner Workspace, Vendor Manager Workspace, DevOps, KM, PA, Reporting, Configuration Management, Continual Improvement Management, Reports and Dashboards. JavaScript and ServiceNow development and implementation skill required

Requirements:
  • 3 years coding in JavaScript and ServiceNow deployments
  • Experienced in building and supporting the ServiceNow ITSM module for customers
  • ServiceNow - Certified System Administrator (minimum) required
  • ServiceNow – Certified Implementation Specialist in ServiceNow’s ITSM specialty area required
  • ServiceNow Certified Application Developer desired
  • Experience working with Web Services technologies and integrations with REST APIs desired
  • Experienced with any or all of these skills desired: JavaScript, ServiceNow and scripting
  • Strong requirements gathering experience. Ability to work with business users and clients
  • Strong interpersonal skills, customer-serving attitude, and ability to deal with cultural diversity
  • Proven team player
  • ITSM and ITIL familiarity is required (ITIL Foundations certification preferred)
  • Computer Science or Engineering degree or an equivalent preferred
Salary Range

Welcome to Pay for Performance! We provide competitive compensation, generous benefits, and a professional and culturally diverse work environment. Work-life balance is very important to us so our job opportunities allow for remote working so you can manage your own time

Application and Selection Process
  • A phone screen with our HR team to validate your experience and expectations for new opportunities.
  • Never more than three (3) interviews with technical, functional and leadership staff
  • A standard Background and Work Reference Check.
If all above goes well, you will get an offer.

Thirdera is an Equal Opportunity/Affirmative Action employer.

E-verify notice: Federal law requires Thirdera to verify the identity and employment eligibility of all persons hired to work in the United States. Thirdera will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Thirdera LLC 215 Depot Court SE Leesburg, VA 20175 Phone: (571) 262-0980
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