Staff Site Reliability Engineer - Digital Workplace | Remote General Electric Miami, FL

Kate

Administrator
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The candidate will have the unique opportunity to influence and participate in architectural decisions and work closely with information security, database administrators, system engineers and network engineers to holistically improve availability, observability and operability of our worldwide distributed systems. The Staff SRE will guarantee the application of strict security practices balanced with high availability for optimal solutions.

Job Description

Roles and Responsibilities

  • Define systems’ reliability goals via Service Level Objectives (SLOs).
  • Write Standard Operating Procedures (SOPs) and maintain spotless documentation of workflows and processes.
  • Improving our systems’ production posture via targeted observability and operability enhancements (telemetry, alerting, incident management (including On-Call for the service), change management, safe production changes).
  • Building reusable automation to empower multiple teams to achieve their reliability goals.
  • Influencing the product architecture and roadmap to make sure the customer-experienced reliability is always a key consideration when evolving the product.
  • Cultivate a partnership with application engineers and architects and acquire a good grasp of the infrastructure architecture of different applications.
  • Oversee and adapt monitoring and alerting systems
  • Mentor other engineers on SRE principles, practices, and tools developed by your team.
  • Provide impact assessment and mitigation plan for changes going into the production environment
Required Qualification
  • Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum 6 years of experience
  • This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
Desired Characteristics
Technical Expertise:

  • Demonstrated experience in defining and implementing an observability framework for web applications.
  • Prior experience as a Devops, SRE, or systems engineer is preferred.
  • Demonstrated experience with configuring, customizing, and operating monitoring tools (e.g. NewRelic, AWS CloudWatch, Azure Monitor, ELK stack, Splunk).
  • 3+ years of experience working with managed services in either Azure and or AWS.
  • 3+ years of experience supporting and developing large-scale, highly available distributed systems.
  • Solid understanding of containerized services, cloud-based development patterns and deployment strategies.
  • Prior experience using orchestration and infrastructure-as-code tools such as: Terraform, CloudFormation, Ansible, Chef, Rancher is a plus
  • experience using programming languages such as C#, C++, Java, Python, Go, Ruby and scripting such as PowerShell or Bash is a plus
  • Exposure to problem management, root cause analysis, post-mortem processes within ITIL framework is desired.
Leadership:
  • Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytics skills and best practices by actively incorporating input from various sources
  • Strong analytical and strong problem solving skills - effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve
  • Continuous improvement oriented – actively generates process improvements; champions and drives change initiatives
  • Ability to deliver results in a rapidly changing dynamic environment
Personal Attributes:
  • Must be a team player with a strong desire to win
  • Passionate about continuously learning and able to quickly adapt and pivot to win in dynamic environment
  • Highly organized and efficient; able to balance competing priorities and execute accordingly
  • Strong oral and written communication skills
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.
 
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