In this newly created role, you will be accountable for owning all Clinical Technology operations for UnitedHealth Group across multiple platforms.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Specific responsibilities will include:
Required Qualifications:
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado / Connecticut / Nevada residents is $169,500 to $322,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Specific responsibilities will include:
- Partner with COOs and their teams to ensure technology is supporting business readiness
- Ensure that technology infrastructure and operations technology strategy/plan is aligned to business objectives
- Deploy, support and maintain technology solutions with excellent user experience
- Ensure roadmaps are in place for systems migrations and associated business process changes
- Own any/all change management roadmaps as users migrate to newer platforms
- Serve as accountable owner of all Clinical Technology operational SLAs
- Own infrastructure, ITSM process and reporting, enterprise monitoring solutions, incident and problem management, DevOps, hardware and software provisioning, technology procurement and operational best practice adoption
- Drive and manage vendor partnerships to increase growth and scalability
- Participate in the creation of multi-year capability planning and roadmaps
- Provide leadership and manage about 15 global scrum teams, with a focus on talent management and employee engagement
- Seeking new technology and methods to drive a continuous innovation culture
- Proactively identify and implement efficiency improvements and technology advancements that deliver tangible return
- Establish business continuity and disaster recovery procedures, processes and technology infrastructures to ensure availability targets
- Collaborate with Security to monitor usage, identify potential threats/risks, and to mitigate all security exposures through immediate actions, proactive changes, and technology updates
- Drive Agile best practices within Technology Operations and automation in all scenarios
- Create and manage to a financial plan
Required Qualifications:
- 15 + years of technology leadership experience
- Demonstrated success leveraging technology to meet business objectives
- Demonstrated ability to engage with executives and present to the C-Suite
- Proven ability to establish effective working relationships with executives and key business partners to drive a change agenda
- Specific experience explaining technology operations issues to executives in business terms
- Previous experience leading Technology Operations teams supporting global business operations
- Demonstrated strategic thinking abilities and an enterprise-wide perspective
- Experience working in a large, matrixed environment
- High level of emotional intelligence
- Outstanding collaboration abilities
- Strong influencing, problem solving and negotiation skills
- Track record of delivering business results
- Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
- Previous experiences migrating 1000s of users to new platforms while ensuring business continuity
- Knowledge of infrastructure, ITSM process and reporting, enterprise monitoring solutions, incident and problem management, hardware and software provisioning, technology procurement and/or operational best practice adoption
- Knowledge of business continuity and disaster recovery procedures, processes and technology infrastructures to ensure availability targets
- Success driving a shift to a DevOps / Agile delivery model
- Healthcare industry experiences
- Experience leading software engineering teams
- HIPAA data privacy and security knowledge
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado / Connecticut / Nevada residents is $169,500 to $322,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.