job summary:
job type: Contract
salary: $42.02 - 47.02 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Responsibilities
Minimum Qualifications
Linux Specific:
Randstad
- Engineers at Client are responsible for the development and delivery of our Managed Services capabilities.
- Engineers apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients.
- Engineers at Client are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings.
- They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills
job type: Contract
salary: $42.02 - 47.02 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Responsibilities
- As an Engineer III provide expert level technical services with little supervision from Supervisors, Team Leads, and Technology Owners
- Ability to follow through with tasks, projects, troubleshooting with little supervision.
- Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management
- Performs scopes of work as detailed in implementation plans assigned (system builds, test plans, documentation, training, etc).
- Handles several tasks simultaneously (ie: pre-sales, troubleshoots and develops internal network, responds to emergencies).
- Communicates with Engineering Manager all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes).
- Responds to all customers professionally and courteously and relays any customer questions or concerns to manager.
- Assist in creating and documenting policies and procedures.
- Understand SLAs in a production environment and proactively strive to meet the commitments.
- Review assigned service requests daily, following up and providing status updates to clients; ensure data pertaining to the status of service requests is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog.
Minimum Qualifications
- Minimum 3-5 years engineering experience.
- BA/BS degree in Computer Science, Mathematics, Electrical Engineering, or related discipline; equivalent experience acceptable.
- Capable of resolving critical issues in a time sensitive manner, cognizant of requisite service levels.
- Ability to establish customer trust and confidence in the Client Managed Services knowledge of and concern for customers' business needs.
- History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the customers while meeting deadlines.
- Critical attention to detail and solid creative problem solving skills.
- Ability to perform intermediate root cause analysis.
- strong organizational, analytical, and problem solving skills.
- Customer Service focused and a high level of professionalism.
- Ability to consistently follow policies and procedures.
- Excellence verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders, in including senior leadership.
- Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment.
- Must know when to ask for assistance. Must be approachable, teachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technical environment.
- Must have good time management skills and be able to meet rigid and urgent assignment schedules.
Linux Specific:
- Experience in the administration of the Red Hat and/or SUSE operating system
- Experience in Red Hat and/or SUSE updates and patching
- Experience in Linux automated server deployments
- Experience in bash
- Experience in either Red Hat or SUSE clustering
- Experience in connecting Linux servers to a SAN using native Linux multipathing
- Experience in Kubernetes administration and upgrades
- Experience in Jenkins administration and upgrades
- Experience in Kubernetes administration
- Experience in Artifactory repository creation and usage
- Experience in Git / Github administration
- Experience in Ansible with Molecule
- Python development
- Sonarqube familiarity
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
- Telecommunications
- Devops
Randstad