Portfolio Description:
The IT Business Systems Delivery (BSD) Customer Engagement department supports, manages and implements a portfolio of IT system capital initiatives with our Customer Operations, Energy Management and Energy Efficiency business partners. Our IT team supports each initiative from conception to implementation and provides the necessary support required to enhance existing systems, create or enhance interfaces and or design, develop, test and implement new applications.
Engagement Summary:
The Customer Engagement Capital Portfolio Team is looking for a "hands on ” Technical Business Analyst with exceptional verbal and written communications skills. The IT BA will work with the business, and IT teams to derive and refine scope to be captured in a product backlog, business requirements document, (BRD) and/or functional specification. As the development team delivers in iterations, the IT BA will help verify the work completed against approved requirements, before the business has exposure to the system enhancements in User Acceptance Testing.
What You Will Be Doing:
• Gather information from multiple sources and critically evaluate business and technical requirements, reconciling conflicts, and disseminating high level information into details and distinguishing user request from their true needs.
• Analyze complex business problems to identify scope and root cause and document outcomes
• Document business requirements or user stories based on project mythology and ensure full description and acceptance criteria is captured.
• Collaborate proactively with external and internal customers in order to analyze information needed to develop functional and technical requirements
• Design and document functional specification requirements, such as Graphical User Interface (GUI) designs, system data flow diagrams, data mapping and input/output device requirements
• Revise and present functional and technical requirements to business and IT teams
• Collaborate with developers and subject matter experts to establish the technical vision and analyze the tradeoffs between usability and performance needs
• Work with technical architect and IT delivery team to document technical approach and technical designs, based on requirements from business and product owners
• Derive and execute Test Cases (QA) based on business and functional requirements as per Acceptance Criteria.
• Verify and update existing technical architecture, system flow diagrams and application support documents to include delivered features and or enhancements for knowledge transfer and application support purposes.
• Help maintain the project backlog and ensure requirements captured are associated with hierarchical features and epics.
• Based upon the input from business constituents, and IT stakeholders, derive a relative prioritization to implement requirements within a given project iteration and production release.
Skills & Requirements:
• 3-5 years experience working in cross-functional and IT system delivery teams
• Strong analytical and data assessment skills, and ability to interpret and collate relevant data
• Ability to document complex business problems and handle all types of client requests
• Strong knowledge of project management and software development tools and methodologies
• Demonstrative experience with Agile principles, and participation in all Scrum ceremonies.
• Experience creating and managing a Product Backlog in a tool such as Azure DevOps, RCLM or JIRA
• Experience with creation and maintenance of test cases, linking them to requirements, to ensure test case coverage and extract and document/explain for audit purposes.
• Experience with the execution of functional test cases to track feature/requirement status
• Proficient in various programming technologies coupled with experience in hardware and network technologies such as C#, SQL, and comprehension of Visio solution, network diagrams.
• Creation and management of Dashboards (i.e. JIRA, Azure DevOps, RCLM), to demonstrate current "health” of the product / project a PLUS. E.g. prepare Pass/Fail charts for feature delivery
• Excellent written and verbal communication skills required
• Experience using a common method of requirements prioritization, such as MoSCoW a PLUS.
• Execution of established automated test suites using N Unit, or comparable framework a PLUS
Education:
• BS/BA in Computer Science, Engineering, or related field
* * *
Donnelly & Moore is proud to be an Equal Opportunity Employer
We celebrate and embrace the diverse cultures, perspectives, skills and experiences within our workforce, and strive to empower each individual.
When you are hired by Donnelly & Moore you enjoy these benefits:
A 401K Retirement Savings Plan administered by ADP
Eligibility to Purchase Medical, Dental & Vision insurance through Donnelly & Moore
"DONNELLY & MOORE reserves the right to contract only with direct employers/sponsors of applicants and will not contract with intermediaries of applicants. Donnelly & Moore Corporation may request proof of such direct employment/sponsorship prior to considering any applicant. "
Business Application
Business Modelling
Business Requirements
The IT Business Systems Delivery (BSD) Customer Engagement department supports, manages and implements a portfolio of IT system capital initiatives with our Customer Operations, Energy Management and Energy Efficiency business partners. Our IT team supports each initiative from conception to implementation and provides the necessary support required to enhance existing systems, create or enhance interfaces and or design, develop, test and implement new applications.
Engagement Summary:
The Customer Engagement Capital Portfolio Team is looking for a "hands on ” Technical Business Analyst with exceptional verbal and written communications skills. The IT BA will work with the business, and IT teams to derive and refine scope to be captured in a product backlog, business requirements document, (BRD) and/or functional specification. As the development team delivers in iterations, the IT BA will help verify the work completed against approved requirements, before the business has exposure to the system enhancements in User Acceptance Testing.
What You Will Be Doing:
• Gather information from multiple sources and critically evaluate business and technical requirements, reconciling conflicts, and disseminating high level information into details and distinguishing user request from their true needs.
• Analyze complex business problems to identify scope and root cause and document outcomes
• Document business requirements or user stories based on project mythology and ensure full description and acceptance criteria is captured.
• Collaborate proactively with external and internal customers in order to analyze information needed to develop functional and technical requirements
• Design and document functional specification requirements, such as Graphical User Interface (GUI) designs, system data flow diagrams, data mapping and input/output device requirements
• Revise and present functional and technical requirements to business and IT teams
• Collaborate with developers and subject matter experts to establish the technical vision and analyze the tradeoffs between usability and performance needs
• Work with technical architect and IT delivery team to document technical approach and technical designs, based on requirements from business and product owners
• Derive and execute Test Cases (QA) based on business and functional requirements as per Acceptance Criteria.
• Verify and update existing technical architecture, system flow diagrams and application support documents to include delivered features and or enhancements for knowledge transfer and application support purposes.
• Help maintain the project backlog and ensure requirements captured are associated with hierarchical features and epics.
• Based upon the input from business constituents, and IT stakeholders, derive a relative prioritization to implement requirements within a given project iteration and production release.
Skills & Requirements:
• 3-5 years experience working in cross-functional and IT system delivery teams
• Strong analytical and data assessment skills, and ability to interpret and collate relevant data
• Ability to document complex business problems and handle all types of client requests
• Strong knowledge of project management and software development tools and methodologies
• Demonstrative experience with Agile principles, and participation in all Scrum ceremonies.
• Experience creating and managing a Product Backlog in a tool such as Azure DevOps, RCLM or JIRA
• Experience with creation and maintenance of test cases, linking them to requirements, to ensure test case coverage and extract and document/explain for audit purposes.
• Experience with the execution of functional test cases to track feature/requirement status
• Proficient in various programming technologies coupled with experience in hardware and network technologies such as C#, SQL, and comprehension of Visio solution, network diagrams.
• Creation and management of Dashboards (i.e. JIRA, Azure DevOps, RCLM), to demonstrate current "health” of the product / project a PLUS. E.g. prepare Pass/Fail charts for feature delivery
• Excellent written and verbal communication skills required
• Experience using a common method of requirements prioritization, such as MoSCoW a PLUS.
• Execution of established automated test suites using N Unit, or comparable framework a PLUS
Education:
• BS/BA in Computer Science, Engineering, or related field
* * *
Donnelly & Moore is proud to be an Equal Opportunity Employer
We celebrate and embrace the diverse cultures, perspectives, skills and experiences within our workforce, and strive to empower each individual.
When you are hired by Donnelly & Moore you enjoy these benefits:
A 401K Retirement Savings Plan administered by ADP
Eligibility to Purchase Medical, Dental & Vision insurance through Donnelly & Moore
"DONNELLY & MOORE reserves the right to contract only with direct employers/sponsors of applicants and will not contract with intermediaries of applicants. Donnelly & Moore Corporation may request proof of such direct employment/sponsorship prior to considering any applicant. "
Recommended Skills
Business AnalysisBusiness Application
Business Modelling
Business Requirements